Welcome to SEFLA Languages (SEFLA). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy statement outlines how we collect, use, and protect your information when you visit our website. Some SEFLA’s websites may have additional policies and practices regarding privacy posted on their respective sites. The following discloses SEFLA’s information gathering and dissemination practices for this website: https://sefla.org.
1. Personal Information Collected and Processed by SEFLA
Personally identifiable information may be collected by Web pages, applications for enrollment or work, surveys or other voluntarily provided information which may include:
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- Internet location (Internet domain and IP address of computer being used);
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- Type of browser and operating system used to access our site;
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- Date and time site was visited;
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- Web pages requested and visited on our site;
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- Search terms used on our search engines;
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- Personally Identifiable Information used to fill out forms such as names, email address, address, phone number, date of birth, sex, occupation, or education level.
This information is used to respond to user inquiries, to monitor navigation of our Web pages, site access, internal evaluation and to general improve Web presentation and utilization. SEFLA may also use IP address information for troubleshooting purposes. SEFLA may use cookies as discussed below.
Employee and Subcontractor Applicants:
SEFLA collects and processes Information and Sensitive Information from individuals applying to SEFLA for employment or subcontracting opportunities only as necessary in the exercise of SEFLA’s legitimate interests, functions, and responsibilities as a private language services provider and employer under Texas and federal laws. SEFLA will use the details you provide on your application form, together with the supporting documents requested, and additional details provided by any references. Information and Sensitive Information is collected from employee and subcontractor applicants and shared with internal and external parties to identify you; process your application; verify information, employment or subcontracting suitability and eligibility; communicate with you; regulatory reporting; auditing; and other related processes and functions of SEFLA.
Student Applicants and Students:
SEFLA collects and processes Information and Sensitive Information from individuals applying for admission to SEFLA or are admitted students only as necessary in the exercise of SEFLA’s legitimate interests, functions and responsibilities as a private language services provider. Information is collected from students and shared with internal parties to enroll in SEFLA, manage a student account, develop and deliver education programs, track academic progress, analyze and improve education programs, regulatory reporting, auditing, communicating, reenroll in SEFLA and other related processes and functions of SEFLA. We use the collected personal information to provide our services to you. We do not share your personal information with third parties.
Employees and Subcontractors:
SEFLA collects and processes Information and Sensitive Information from employees only as necessary in the exercise of the SEFLA’s legitimate interests, functions and responsibilities as a private language services provider and employer under Texas and federal laws. SEFLA will keep a record of the details that employees provided on their application form, any supporting documents requested and additional details provided by any references and recorded following any interview process. We will maintain various administrative and financial records about their employment at SEFLA and use of the facilities and services that SEFLA offers. Information and Sensitive Information is collected to assess suitability for a particular role or task; to support in implementing any accommodations; where relevant, to monitor, evaluate and support commercialization activity; to administer remuneration, payroll, and other standard employment functions; to administer HR-related processes, including those relating to performance/absence management, disciplinary issues and complaints/grievances; to provide access to facilities, services and staff benefits, and where appropriate to monitor use of such in accordance with SEFLA’s policies; for communications; to support training, health, safety, welfare and religious requirements; to compile statistics and conduct surveys and research for internal and statutory reporting purposes; to fulfil and monitor SEFLA’s responsibilities under equal access, right to work and public safety legislation; and to enable us to contact others in the event of an emergency.
Former Students: SEFLA collects and processes Information and Sensitive Information from individuals who are former SEFLA students, its past, current and future supporters, whether donors, tutors, or representatives only as necessary in the exercise of SEFLA’s legitimate interests, functions and responsibilities as a private language services provider under Texas and federal laws. Information and Sensitive Information is collected and shared with internal and external parties for communication purposes, surveys, providing services, solicitations, internal record keeping, and administrative purposes. We use the collected personal information to provide our services to you. We do not share your personal information with third parties.
SEFLA will not disclose or share personally identifiable information without your consent except for disclosures allowed by law.
Language Services Customers:
SEFLA collects and processes Information and Sensitive Information from individuals who are customers of SEFLA’s language services, including translation and oral interpretation services, only as necessary in the exercise of SEFLA’s legitimate interests, functions, and responsibilities as a private language services provider under Texas and federal laws. Information and Sensitive Information is collected from language services customers and shared with internal parties to provide and manage the requested services, ensure the quality and accuracy of translations and interpretations, communicate with customers, and for regulatory reporting, auditing, and other related processes and functions of SEFLA. Additionally, SEFLA may subcontract third-party language services providers to assist in delivering these services. We use the collected personal information to provide our services to you. We do not share your personal information with third parties.
2. Email and Form Information
If a member of the public sends an email message with a question or comment that contains personally identifying information or fills out a web-based form, that information will only be used to directly respond to the requestor or send information regarding enrollment, unless the web-based form indicates otherwise. The information will also be used in analyzing internet trends within the SEFLA domain for future navigation enhancement. The request for information may be directed to another part of SEFLA or individuals that may be in a better position to respond to the request.
Except for records governed by the Family Educational Rights and Privacy Act, the Health Insurance Portability and Accountability Act as amended by the Health Information Technology for Economic and Clinical Health Act or other information made confidential by law, all information provided to and collected by SEFLA may be subject to the Texas Public Information Act. Per Sections 552.021 and 552.023 of the Texas Government Code, you are entitled to request access to certain information maintained by SEFLA deemed public information. Under Section 559.004 of the Texas Government Code, you are entitled to have SEFLA correct public information about you that SEFLA maintains and that is incorrect. SEFLA will retain and maintain collected public information as required by Texas records retention laws (Section 441.180 et seq. of the Texas Government Code) and rules. Please consider that electronic mail and other Internet communications channels are not necessarily secure against interception. While we take precautions, such as encrypting communications where appropriate, if your communication is very sensitive you might want to send it by other secure means.
3. Cookies and Tracking
A “cookie” is a small file containing information that a web server places on a user’s computer. Any information that SEFLA may store in cookies is used solely and exclusively for internal purposes only and SEFLA will not disclose personally identifiable information to outside parties unless legally required to do so or disclosure is allowed by law.
SEFLA uses Google Analytics to track and analyze website usage. These cookies help us understand how users interact with our website and improve our services. Information collected through Google Analytics includes, but is not limited to, the following:
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- Internet location: The Internet domain and IP address of the computer being used.
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- Browser and operating system: The type of browser and operating system used to access our site.
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- Date and time: The date and time the site was visited.
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- Web pages visited: The web pages requested and visited on our site.
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- Search terms: The search terms used on our search engines.
This information is used to monitor navigation trends, diagnose server problems, and carry out other administrative tasks, such as assessing what information is of most interest, determining technical design specifications, and identifying system performance and/or problem areas. The data collected is used exclusively for internal purposes and will not disclose personally identifiable information to outside parties unless legally required to do so or disclosure is allowed by law.
For students, former students, employees and subcontractors, former employees and subcontractors, and language services customers, the information collected through Google Analytics is used to enhance the user experience, improve the quality and accuracy of our services, and support regulatory reporting, auditing, and other related processes and functions of SEFLA. We ensure that any data collected is handled in accordance with our privacy policy and applicable laws.
4. Third-Party Links
Our website does not contain links to third-party websites. SEFLA is not responsible for privacy practices or the content of other web sites.
5. Security
We take the security of your personal information seriously and use encryption to protect your data. This site has security measures in place to protect from loss, misuse, fraud, hacking and alteration of the information under the control of the SEFLA web server administrators.
In case of a data breach or some other incident that places information held by SEFLA in jeopardy, immediately notify the Operations Officer at operations@sefla.org.
6. Data Protection Laws
Data protection laws exist within the states, the nation and in numerous other countries. General Data Protection Regulation (GDPR) in the European Union (EU) and the Personal Information Protection Law (PIPL) in China address the protection of people physically within the EU (“Data Subjects”) and China, respectively, with regard to the processing of their personal data and rules relating to the movement of such data. There is no distinction based upon an individuals’ permanent place of residence or citizenship.
CONSENT
When information is submitted to SEFLA in any form or you use SEFLA’s websites or other services, you hereby consent to the collection, use and disclosure of that information as described in this Statement. You have the right to request access to, a portable copy of, rectification, restriction in the use of, erasure or objection to your information maintained by SEFLA in accordance with all applicable laws. The erasure of your information will be subject to the retention periods of applicable federal and Texas state laws and SEFLA’s Record Retention Schedule. You also have the right to withdraw consent without affecting the lawfulness of SEFLA’s use of the information prior to receipt of your request. A Data Subject may exercise their rights by contacting SEFLA’s Operations Officer at operations@sefla.org.
If you feel SEFLA has not complied with applicable foreign laws regulating such information, you have the right to file a complaint with the appropriate supervisory authority in the European Union.
As a general rule, in cases where Texas or United States federal law conflicts with the laws of other countries in regard to the processing, use or maintenance of a data subject’s personal information, including provisions of the GDPR or PIPL, SEFLA will treat Texas and United States federal law as controlling.
SEFLA employees who receive a request by a Data Subject to have their data forgotten or who have other questions regarding the rights of Data Subjects provided by the GDPR should contact SEFLA’s Operations Officer at operations@sefla.org.
7. Choice, Opt-Out, Correct, and Update
You have the right to
access, correct, delete, and update your personal information. Additionally,
you can opt out of certain data processing activities. Text messaging
originator opt-in data and consent will not be shared with any third parties, provided
that the foregoing does not apply to sharing (1) if we believe disclosure is
required by any applicable law, rule, or regulation or to comply with law
enforcement or legal process; and (2) if the user consents to our sharing of
such information.To exercise these rights or to update your information, please contact us through:
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- Email: operations@sefla.org
- Phone: +1 (210) 520 5518
- WhatsApp: +1 (210) 910-6685
- Text Message: +1 (210) 910-6685
8. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting a notice on our website.
9. Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us through:
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- Email: operations@sefla.org
- Phone: +1 (210) 520 5518
- WhatsApp: +1 (210) 910-6685
- Text Message: +1 (210) 910-6685
